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Executive Staff | Frequently Asked Questions | Locations
Call Center Personnel | Memberships| Awards
Mission Statement
The Connection is a U.S.-based inbound and outbound call center service agency that has repeatedly been rated by Customer Inter@ction Solutions Magazine as one of the "Top 50" service agencies in the country. We have also recently been distinguished as an MVP (Marketing Via Telephone) Quality Award recipient.
Our fully automated, state-of-the-art call center equipment and custom software enables The Connection to field thousands of calls daily for each client with a high degree of professionalism and customization.
We have the capacity to handle 100 million calls a year. This increased capacity provides our clients with the best of all worlds: superior quality, experience, and "hands on" service coupled with the advanced technical capabilities of the finest call centers in the country. |
Look for The Connection at the following events. If you are attending one of these events and would like to learn more about our call center services, please click here for more information and to arrange a meeting.
Las Vegas, Nevada
http://www.the-dma.org
New York, New York
http://www.ad-tech.com
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