Every year Customer Inter@ction Solutions magazine, the leading call center industry publication, publishes a list of the 50 largest inbound and outbound teleservices companies. This year they have recognized The Connection® as the 9th largest inbound teleservices company in the country. We have been honored with this award for several consecutive years.
The Connection® has been distinguished as an MVP (Marketing Via Telephone) Quality Award recipient consecutively since 2004. This honor is presented to the call centers that provide superior quality and best practices in the areas of agent training, superior quality assurance, process improvement, technology and human resources.
In addition, the same publication has honored The Connection® in the past for our rapid growth. We were awarded the Rising Star Award for being the 3rd fastest growing large teleservices company in the nation, ranked by percentage of growth. Our continued growth and attention to quality make The Connection® a perfect fit for your inbound contact center outsourcing needs.
The Connection also made the 2011 Inc. 500|5000 list of the fastest growing private companies in America.