Awards

Every year Customer Inter@ction Solutions magazine, the leading call center industry publication, publishes a list of the 50 largest inbound and outbound teleservices companies. This year they have recognized The Connection® as the 8th largest inbound teleservices company in the country. We have been honored with this award for several consecutive years.

The Connection® has also recently been distinguished as an MVP (Marketing Via Telephone) Quality Award recipient in 2004, 2005, 2006, 2007, 2008 and 2009. This honor is presented to the call centers that provide superior quality and best practices in the areas of agent training, superior quality assurance, process improvement, technology and human resources.

In addition, the same publication has honored The Connection® in the past for our rapid growth. We were awarded the Rising Star Award for being the 3rd fastest growing large teleservices company in the nation, ranked by percentage of growth. Our continued growth and attention to quality make The Connection® a perfect fit for your inbound contact center outsourcing needs.