Call Center Networking Group (CCNG)

The industry’s #1 network for customer care & contact center professionals.  For people who manage and support customer care and contact center organizations, CCNG provides a unique network of professional peers and trusted advisors who actively share their knowledge and experience on all issues that impact performance.

Direct Marketing Association (DMA) – Teleservice Council

The Direct Marketing Association (DMA) is the leading global trade association of businesses and nonprofit organizations using and supporting multichannel direct marketing tools and techniques. Founded in 1917, DMA today represents companies from dozens of vertical industries in the US and 48 other nations, including nearly half of the Fortune 100 companies, as well as nonprofit organizations.

Society of Consumer Affairs Professionals (SOCAP)

SOCAP International, the Global Community of Relationship Experts, is committed to connecting you to the essential professional tools and networking opportunities to make you and your organization more successful.  We provide a wide variety of products, services and benefits that dedicated customer care professionals like you find essential in your daily job function.

Pace Logo

Professional Association for Customer Engagement (PACE) formerly the American Teleservices Association (ATA)

An association built for the multi-channel customer service and support industry

Electronic  Retailing Association (ERA)

The Electronic Retailing Association is the trade association for companies who use the power of direct response to sell goods and services to the public on television, online, and on radio. ERA serves as the cohesive voice for multi-channel marketers, while promoting government affairs initiatives and regulations designed to protect our members’ bottom line.

The International Consumer Product Health and Safety Organization (ICPHSO)

Founded in 1993, ICPHSO is an organization dedicated to the health and safety issues related to consumer products manufactured and marketed in the global marketplace. ICPHSO holds a unique position in its ability to attract the interest of a broad range of health and safety professionals and interested consumers, world-wide. Our organization sponsors both annual and regional workshops which serve as training programs to inform and educate manufacturers, importers, distributors, retailers, and others of their product safety responsibilities.

National Association of Call Centers (NACC)

The National Association of Call Centers (NACC) was established in 2005 as a 501(c)(6) not-for-profit membership organization. As our motto states, we are “The Leading Voice for the Call Center Industry.” The NACC’s goal is to advance the call center industry by offering high value-added information, research, and products to its members for effective decision making.

America’s Health Insurance Plans (AHIP)

America’s Health Insurance Plans (AHIP), the voice of America’s health insurers, represents nearly 1,300 member companies providing health insurance coverage to more than 200 million Americans.  Our member companies offer medical expense coverage, long-term care insurance, disability income insurance, dental insurance, supplemental insurance, stop-loss insurance and reinsurance to consumers, employers, and public purchasers.

Direct Response Marketing Alliance (DRMA)

The DRMA is an alliance of professional marketers that facilitates business opportunities through networking, education, branding and exposure. The DRMA is dedicated to providing access to the direct response industry’s most valuable information and exclusive events to enhance business.

DRMA brings value to you through a variety of business discounts and services, a thriving and growing trade show, networking events and industry information. All DRMA activities and services are designed to help you grow and develop your business through the power of direct response marketing.

Cable & Telecommunication Association for Marketing (CTAM)

CTAM blends a razor-sharp focus on cable telecommunications marketing with a penchant for bringing smart people together. The result: a tightly knit portfolio of resources, tools, ideas and contacts that advance the business. And your place in it.

Midwest Contact Center Association (MWCCA)

Midwest Contact Center Association is a new contact center group that has been put together by contact center professionals for contact center professionals. The focus of the association is to bring together contact center professionals with the common goal of education, collaboration, and networking.

Midwest Direct Marketing Association (MDMA)

Midwest Direct Marketing Association was founded in 1960 and grew from a small group of direct marketing professionals to a trade association with more than 600 members.

Direct Marketing as an industry has expanded to include professionals from all disciplines of the business world. MDMA offers opportunities to keep up with new activities, ideas, trends and techniques. Midwest Direct Marketing Association encourages high ethical standards within the industry. MDMA meetings provide excellent networking and educational opportunities.

MDMA advances its mission through a combination of networking programs, membership services and resources.  Dedicated to the advancement of the professional and ethical practice of direct response marketing by members throughout the Upper Midwest.