In an article from BtoBonline.com, a BtoB study has shown that email is still a very reliable form of marketing. According to the article by Charlotte Woolard, the report,... Read More
As a doctor or surgeon you have your hands full with daily tasks around the hospital. You never know when something is going to come up and you... Read More
Call centers are known to be used for outsourcing day-to-day tasks in an office environment, but did you know that there are healthcare call centers? At healthcare call centers,... Read More
Dan Goodwin, practice director of customer interactive solutions at Dimension Data, a global IT service and solution provider, released its 15th annual Global Contact Center Benchmarking Report called “Transforming... Read More
So your business has just partnered with a call center. This might mean your business has experienced growth in customers or sales recently, and that’s an exciting time. There... Read More
There are so many technological devices available today, and many of them make an error at some point. If your business delivers a technological service or product to your... Read More
How can you make your email marketing more effective than ever? Jay Schwedelson, President-CEO of Worldata, has the answers. Schwedelson has several helpful tips: First, don’t be afraid to... Read More
These days, sales and customer service departments aren’t the only parts of a business that can benefit from using call centers. Many hospitals, insurance, pharmaceutical, and healthcare companies can... Read More
Are you dealing with a heavy volume of health insurance policy business? If your health care center is handling more customers than it usually does, you can consider a... Read More
At a conference, you might be wondering what people are saying. What are the common themes, thoughts, and conclusions people are drawing from the conference? SalesForce looked at different... Read More
