Industries


The Connection has extensive experience providing outsourced contact center solutions for leading Fortune 500 companies. Our advanced technology and highly-trained agents allow us to deliver an unparalleled quality and customer service experience. With a string of industry awards for quality and performance, we have the expertise to lower your customer support costs, increase sales conversion rates, and improve your first call resolution. We handle it all—from customer acquisition and retention to technical support and customer service—with the quality and commitment you would expect from an award-winning industry leader.

Industries that we serve include:

Wireless Telecom, Broadband and Cable

Healthcare/Insurance/Hospital/Health and Wellness

Retailing & Consumer Products

Financial Services

Rapid Response

Non-Profit

Travel/Tourism

Utilities

Direct Response Marketing

Education

Political Call Center Services