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Outsourced Political Call Center Services

The Connection has extensive experience providing outsourced contact center solutions for political candidates, groups and organizations. Our customized agent training and advanced technology allows us to deliver an unparalleled call experience while successfully promoting your campaign. With a string of industry awards for quality and performance, we have the expertise and capacity to handle your political contact center service needs with the dedication you would expect from an industry leader.

You Will Benefit From Our Industry Expertise:

  • 100% U.S.-based contact centers – providing professionally-trained agents who answer calls 24 hours a day, 365 days a year.
  • Capacity and scalability – ability to meet your service level goals by adding agents quickly and seamlessly, with the capacity to handle over 100 million calls per year through U.S.-based agents.
  • Multichannel services – reaching the public through voice, web chat, email response, and interactive voice response (IVR) channels.
  • Proactive account management – optimizing your success through a flexible, consultative approach and a focus on quality.
  • Quality Focused – ensuring quality and performance through on-demand, web-based reporting and live or recorded call monitoring.
  • Workforce optimization – scheduling staff to maximize utilization efficiencies to lower your costs.
  • Customized agent training – developing customized training based on your organizational culture and donor contact requirements.
  • Advanced technology and technical integration – leveraging skills-based routing to direct calls to the best-qualified agents while accessing your internal CRM system in real time.

 

Political Call Center Services

Outbound Political Calls

Inbound Political Calls

Political Campaign Services

Political Outbound Telemarketing

Political Telemarketing

Campaign Endorsement Calling

General Campaign Calling

Get Out The Vote (GOTV) Calls

Advocacy Voice Broadcast Calls

Absentee Ballot Notification

Outbound Political Fundraising

2012 Election Telemarketing

GOP Telemarketing

DFL Telemarketing

3rd Party Telemarketing

Political Polling

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