Buffer

Sales and Upselling

Each year The Connection handles millions of sales and upsell calls.  We work hand-in-hand with many leading national clients, providing exceptional world-class quality and sales results.  What this experience means to your company is that we know what needs to be done to convert callers into buyers and implement strategies to maximize cost efficiencies.   We can provide you with:

  • Sales Conversion Expertise;
  • Rapid Scripting Modifications;
  • Dedicated Toll-free 800 Numbers;
  • Quick Program Implementation;
  • Hands-on Program Management;
  • Client-specific Sales Training.

Some of the key benefits you will experience by outsourcing your sales and upsells calls, emails and chats include the following:

  • Higher Close Ratios;
  • Lower Cost of Sale;
  • Greater Top-Line Revenue;
  • Higher Retention Rates;
  • Improve Process Efficiencies with Orders;
  • Increase Average Order Size;
  • Improve Scalability During Seasonal Spikes.