Other Inbound Services

The Connection has extensive experience providing outsourced call center solutions for leading Fortune 500 companies. Our advanced technology and highly-trained agents allow us to deliver an unparalleled quality and customer service experience. With a string of industry awards for quality and performance, we have the expertise to lower your customer support costs, increase sales conversion rates, and improve your first call resolution. We handle it all—from customer acquisition and retention to technical support and customer service—with the quality and commitment you would expect from an award-winning industry leader.

The Connection has extensive experience with the following other inbound call center services:

  • Continuity/ Loyalty Programs;
  • Billing and Payment Support;
  • Appointments & Reservations;
  • Overflow and After Hours;
  • Lead Generation;
  • Dealer/ Store Locator;
  • Physician Referral;
  • Dispatch;
  • Enrollment.