The Connection® Launches Call Center Outsourcing Blog
BURNSVILLE, Minn. – The Connection, a U.S.-based, award winning outsourced call center company, has launched the Call Center Outsourcing Blog in order to provide an open discussion outlet for the call center industry. The intent of the Blog is to share and discuss news and current trends in the call center industry. Topics discussed on the Call Center Outsourcing Blog will range anywhere from the impact of social media to the impact of the healthcare reform on call center outsourcing as well as many other “call center” related topics.
Corey Kotlarz, Vice President of New Business at The Connection, said “We are excited about launching the Call Center Outsourcing Blog in order to provide informative and entertaining content about the call center industry. We are encouraging all employees, clients and vendor partners to visit our Blog on a regular basis in hopes to build an industry specific platform of well rounded and diverse information.”
The Call Center Outsourcing Blog is an area for individuals in the call center industry to openly discuss topics and ask questions. In order to provide the most cutting edge industry topics to be discussed on the Call Center Outsourcing Blog, The Connection is opening the Blog up to guest authors. For more information on becoming a guest author please email sales@the-connection.com.
About The Connection
The Connection®, founded in 1981, has been ranked by Customer Interaction Solutions magazine as one of the top 50 outsource contact center 3rd party service agencies nationwide since 1995. In addition, The Connection was recently awarded with the 2009 MVP Quality Award. Their reputation as a quality focused, fast-moving, outsourced contact center provider has attracted many new clients in the broadband, telecommunications, wireless, retail, financial services and health care industries. The Connection has a total of 1,500 workstations across six U.S.-based contact center facilities located in Minnesota, New York, Illinois and Nebraska.
For more information on The Connection®, call 1-800-883-5777 or visit their website at www.the-connection.com.
