The Connection Goes to The AGA/EEI Customer Service Conference and Exposition

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The Connection is headed to Fort Worth this week for the AGA/EEI customer service conference and exposition, the premier customer service conference for the utility industry. Utility professionals from every level will be at the AGA/EEI conference in Fort Worth from April 9th through the 12th, sharing ideas, networking and brainstorming on the theme of Customer Engagement and Experience. Come meet with us while we’re at the AGA/EEI conference and we will be happy to discuss how to set your company up with a utility call center, email response, live online chat for billing inquiries or social media monitoring and interactive voice response (IVR) to keep up with the digital age.

The AGA/EEI conference include more than 50 of the industry’s top partners, and will include presentations on Billing and Payment Processing, Credit and Collections, Meter Reading, Revenue Protection, and Account Management. Attendees will get an opportunity to keep up on best practices as well as share our success stories! This will be an amazing opportunity for us at The Connection to network with our peers, and showcase our growing success.

If you’re planning on heading to the AGA/EEI conference this April, please drop in on us and say hello at booth #109, and don’t hesitate to pull one of our representatives aside and find out how we can help your business succeed. We have a wide array of services that will only prove a boon to your business. We are readily available to meet with you and set up a utility call center to maximize the efficiency of your business, and we can’t wait to get to Texas and meet so many of our peers!

About The Connection
The Connection is an award-winning call center services agency that proudly employs live operators for all of our services, including those for a utility call center. Over the past 30 years we have grown into one of the single largest call center service outsourcing companies in the United States and are a leader in quality and consistent performance. We specialize in providing customer service, tech support, and over-the-phone sales. We have a multitude of contact centers at various locations all in the U.S., including Minnesota, New York and Illinois. 

Christopher Hennen